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Implementation
SHI's Enterprise Licensing Program establishes a four-step
implementation process for publisher licensing programs that provides seamless integration
into each customer's procurement process and provides the most comprehensive set of
license tracking reports in the industry.
- Assessment
Our Account Executives have vast experience and resources to evaluate our customers’
existing systems and application environments to provide analysis of the ideal Volume
Licensing Program (VLP), specific to each organization. An understanding of our
customers’ standards and future directions are used to leverage the existing license
base, future roll-outs, competitive upgrades and maintenance.
- Education & Distribution
SHI's dedicated account teams coordinate with the manufacturer licensing representatives
and our customer's implementation teams to educate end-users on the chosen VLP.
Distribution is completed through a transition program for new or replacement
products and proprietary system for installation within the tracking and purchasing
requirements of each customer's agreement.
- Order Processing and License Tracking
SHI establishes customer specific SKU's for each product in the customer's
licensing agreement, allowing utilization of asset management features in our order entry
system. Our customized system supports tracking of multiple VLP's for all customers.
- Reporting & Program Performance
Based on our reporting excellence, SHI is the most effective licensing provider in the
industry. All of our reporting, whether customer driven or manufacturer driven, is
customizable to allow for best management and performance analysis. Ultimate program
performance is maintained through ongoing evaluation of usage in relation to the
program’s initial commitment level. SHI will initiate negotiations to establish
greater discounts if original forecasts are exceeded.
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