Customer Success Stories

Our innovative solutions and services – put to the test.

We're ready when you are

Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

TierPoint's partnership with SHI has streamlined operations and improved scalability.

TierPoint partnered with SHI to simplify operations, reduce cost, and scale efficiently by centralizing inventory management.

West Monroe builds a robust cybersecurity framework with SHI

SHI helped shape West Monroe's cybersecurity strategy and enhance their reputation as a leader in cybersecurity consulting.

Network makeover: How SHI helps TTI with rapid deployment

SHI's Cisco-certified experts provide tailored support, rapidly deploying network infrastructure to meet TTI's urgent needs.

TreviPay migrates to the cloud and a new office with SHI's help

SHI helped navigate complex cloud licensing processes and coordinate with vendors to prepare a new office space.

The feeling’s mutual: SHI and Texas Mutual forge a partnership during the pandemic

SHI's Advanced Solutions Group helped Texas Mutual overcome obstacles during the pandemic to modernize their network.

Barkley leverages SHI for every phase of transformation

SHI helped implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.

Centric Software trusts SHI for virtually all their IT procurement needs

Thanks to SHI’s breadth of IT equipment and solutions, Centric Software consolidated and streamlined their IT procurement.

Rapid7’s firewall needed to totally transform. They trusted SHI to do it right

When Rapid7’s firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.

Bush Brothers cans old networking equipment and gains fast, future-proof upgrades with SHI

Bush Brothers' integral partnership with SHI pays off with a future-proof network infrastructure renovation.

How Johnson Financial Group saved 2,000 hours with a modern desktop initiative

JFG partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.

It’s not just fun and games. Post University esports is leading the field

SHI and Post University partner to accelerate their digital transformation with an industry-leading esports lab.

SHI UK delivers a sector-leading esports facility for Barnsley College

As the first college in the UK to offer esports on their curriculum, Barnsley College now boasts a multifaceted esports facility—courtesy of SHI UK.

Beyond cost savings: Discover the lasting benefits of SHI’s partnership with NRG Energy

SHI and NRG Energy partner to drive cost savings across the IT estate, achieving an impressive 50% cost reduction.

How Essex County trusted SHI to save $900K in yearly software spend

SHI’s licensing experts modernized the county’s firewall access and eliminated nearly $1M in unnecessary spend.

Passaic County partners with SHI to solve what's next

With SHI’s support, Passaic County was able to open lines of communication with virtual collaboration solutions.

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Case Studies

Leading U.S. integrated care provider ensures success for remote workers

SHI stood up a six-instance Proof of Concept into the customer’s internal Active Directory.

Cotiviti adopts AWS PaaS for flexible, scalable, and cost-efficient cloud usage

SHI re-platformed the customer’s entire infrastructure, reducing costs and freeing constrained resources through automation.

API integration company reduces AWS spend with SHI services

The customer was rapidly growing in AWS and needed to identify true growth and unnecessary cloud spend.

Alchemer reduces AWS spend by 30%+ utilizing SHI’s Cost Optimization Managed Service

SHI utilized our cost optimization managed service and ran an initial 30-day assessment, finding 30%+ in achievable savings.

GeoComm boosts security with Amazon Web Services

SHI utilized AWS native Infrastructure as Code (IaC) templates to orchestrate deployment across the multi-account organization.

Cloud | Communications | AWS | Cybersecurity |

Global cybersecurity leader saves over $9M with CloudHealth by VMware

SHI created a cost governance structure, taking on a proactive approach to modernizing the customer’s environment.

Customer can keep acquiring with confidence - and compliance - with SHI’s help.

SHI provided a multi-tiered approach with a security and application audit to review newly acquired company’s AWS account and services.

Cloud | Healthcare | AWS | Next-Gen Infrastructure |

Two healthcare professionals discussing something in front of a computer

Healthcare software provider automates deployment processes using Infrastructure as Code

SHI leveraged HashiCorp Terraform to create an automated application deployment process within Microsoft Azure.

SHI solves nonprofit’s cloud issues with long-term solutions and services

The critical content management system needed to quickly meet service guidelines while day-to-day operations carried on.

Leading U.S. commercial insurance provider improves customer experience with 8x8 cloud solution

SHI migrated legacy solution into 8x8 – a fully integrated, omnichannel telephony solution – to support 22-state expansion.

Cloud | Professional Services | Next-Gen Infrastructure |

A professional woman in a suit confidently shakes hands with two individuals, symbolizing a successful business interaction.

Mountain resort modernizes legacy on-premises environment with automation and Microsoft Azure

SHI helped the client develop a secure cloud infrastructure architecture and create a full cloud automation solution.

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