Support Services

Deploying your hardware and software are just the beginning. Hardware (and end-users) have a mind of their own. License subscriptions expire. Coffee gets spilled. From Software Asset Management to Warranty Services, SHI’s Support Services have what it takes to extend the life of your technology.

Our strategic partnerships with hundreds of manufacturers gives us the scale needed to leverage technical expertise, recognize cost-savings and deliver quick response times. And, through our global network of thousands of partner consultants, we can quickly respond to all of your support-related needs.

Support Services Offered:

Break & Fix

We reduce downtime by providing resources for on-site Break & Fix support

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Desktop Support

We provide resources to support all computer-related issues from troubleshooting to data migration

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Integrated Messaging and Archiving

Our vendor-agnostic experts recommend the best messaging solution for your needs.

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Staff Augmentation

All hands on deck and then some. We can assign one (or many) consultants to help with both long- and short-term projects.

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Asset Management

Our Asset Management Services provide transparent knowledge of your entire environment, throughout the entire lifecycle.

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Warranty Services

From mobile devices to network switches, we provide and support warranties for every corner of your environment.

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To experience SHI’s Support Services for yourself, contact us today!