Case Study:

U.S. Auto Insurance Company Saves Over $350K in Underutilized Licenses and Renewal Costs from Newly Discovered Core Grants

SHI utilizes new Microsoft licensing model, ensuring proper licensing and minimizing future costs


Customer Profile

A U.S. auto insurance company.


The customer was up for renewal on their Microsoft Enterprise Agreement (EA) and needed help switching to Microsoft Windows Server 2016 physical core-based licensing model.


IT Lifecycle

SHI utilized JDisc to help the customer properly evaluate the license status for 4,900 assets running on 200, 2-processor-based servers, identifying close to 400 core grants the customer was eligible for.




  • Saved $350K in license purchase optimization
  • Met tight renewal deadline
  • Mitigated compliance risk

Dealing with license renewals in today’s complex software licensing environment is not an easy task. Software publishers offer multiple licensing options for their products, and keeping track of multiple licensing models while ensuring all software publisher assets are properly licensed and up to date can be a challenge for large companies.


A U.S. auto insurance company was up for renewal on their Microsoft Enterprise Agreement (EA), which covered 3,000 employees and 4,900 of their assets. In the middle of their current agreement, Microsoft changed its licensing model from being processor/socket-based to a new Microsoft Windows Server 2016 physical core-based licensing model, which now operated through two main editions – Standard and Datacenter.

The customer wanted to ensure their current licenses were properly allocated in accordance with the new licensing standard. The company also needed to optimize their investment by obtaining the maximum core grants they were entitled to as part of their upcoming Microsoft EA renewal, within a four-week deadline.


IT Asset Management by SHI leveraged JDisc, a zero-footprint network discovery and inventory collection tool, to help the customer properly identify and understand the status of each license within their 2-processor-based, 200-server environment.

Installing and running JDisc helped SHI identify the exact amount of Microsoft licenses on the customer’s current agreement and compare that number to the actual Microsoft core license grants for which they were eligible.

SHI discovered a total of 1,902 Core Infrastructure Server (CIS) Suite Datacenter 2-core license grants, which was 398 more grants than what the customer’s hardware infrastructure had as part of their current licensing agreement.


SHI mitigated potential audit risks ahead of the customer’s tight, four-week renewal deadline.

Identifying these extra license grants saved the customer over $350K by reclaiming unused or underutilized licenses and optimizing use of their initial purchases:

  • Saving $142K in future licensing costs – ensuring they were properly licensed in the event of an audit.
  • Saving $212K in renewal costs for the next three years by uncovering 221 CIS Suite Standard per processor licenses the customer was not utilizing.

SHI has since helped the insurance company transition to Microsoft Azure after the support for their SQL 2008 and Windows Server 2008 came to an end.