Case Study:

Cloud-based Feedback Platform Reduces AWS Spend by 30%+ by Utilizing SHI’s Cost Optimization Managed Service

SHI helps SurveyGizmo reduce EBS cost by deleting $29K/month in unattached EBS volumes

Highlights:

Customer Profile

A cloud-based integrated feedback platform.

Challenge

The customer needed to cut their AWS costs dramatically while maintaining the integrity of their product.

Solution

ITAM and Licensing

SHI utilized its Cost Optimization Managed Service and ran an initial 30-day assessment, finding 30%+ in achievable savings.

Partners

AWS

Benefits/Results

  • Reduced EBS cost by $29K/month
  • Created policies to delete future unattached EBS volumes and snapshots older than 90 days
  • Implemented a Compute Savings Plan to save 30%+ on On-Demand EC2 compute cost

Overpaying for products and services in business is never a good idea. Fortunately, organizations today have the option to identify wasteful resources through assessing their environment with Cloud Managed Services solutions like SHI’s Cost Optimization Managed Service.

Challenge:

SurveyGizmo – a cloud-based feedback platform that helps over 15,000 customers drive business decisions and solve core challenges – was looking to cut costs dramatically while maintaining the integrity of their product.

The company had built their platform in AWS and had not developed a governance or tracking strategy to identify wasteful resources. With their spend increasing monthly, and a small engineering team busy developing the application and addressing performance issues, they needed to act quickly to find cost-saving opportunities.

Solution:

SHI met with the customer to implement SHI’s Cost Optimization Managed Service – a Cloud Managed Services solution designed to help organizations gain full visibility into their IT environment, take control of their assets, simplify technology usage and reduce costs.

The cost optimization service ran an initial 30-day assessment which yielded more than 30% in initial achievable savings.

The Result:

Overall, the customer saved 20%+ on their bill in the first 30-days of the service and realized 30%+ in cost-savings within one year by terminating idle resources and developing a plan to address architectural changes. .

Benefits/Results:

  • Reduced Elastic Block Store (EBS) cost by deleting $29K/month in unattached EBS volumes
  • Created policies to delete future unattached EBS volumes and snapshots older than 90 days
  • Implemented a Compute Savings Plan to save approximately 32% of their On-Demand EC2 compute cost
  • Provided guidance on moving EC2 web applications to Spot instances
  • Recommended moving from Dedicated to Default tenancy for three regions
  • Rightsized autoscaling groups and databases on EC2
  • Worked with the customer’s Development team to rearchitect their application to lifecycle S3 objects to Glacier

SHI is currently working with the customer to incorporate more automation and governance in their environment through policy alerting and tagging.