Customer Success Stories

Our innovative solutions and services – put to the test.

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Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

SHI partnered with iQor to modernize IT, streamline operations, and accelerate AI innovation

Through a strategic partnership, SHI helped iQor modernize its IT infrastructure to refocus resources on advancing AI-driven innovation.

GCI partners with SHI to enhance their IT infrastructure and reduce complexity

SHI helped GCI replace compute nodes predictably, offering expert guidance on licensing, capacity, and density needs.

TierPoint's partnership with SHI has streamlined operations and improved scalability

TierPoint partnered with SHI to simplify operations, reduce cost, and scale efficiently by centralizing inventory management.

West Monroe builds a robust cybersecurity framework with SHI

SHI helped shape West Monroe's cybersecurity strategy and enhance their reputation as a leader in cybersecurity consulting.

Network makeover: How SHI helps TTI with rapid deployment

SHI's Cisco-certified experts provide tailored support, rapidly deploying network infrastructure to meet TTI's urgent needs.

TreviPay migrates to the cloud and a new office with SHI's help

SHI helped navigate complex cloud licensing processes and coordinate with vendors to prepare a new office space.

The feeling’s mutual: SHI and Texas Mutual forge a partnership during the pandemic

SHI's Advanced Solutions Group helped Texas Mutual overcome obstacles during the pandemic to modernize their network.

Barkley leverages SHI for every phase of transformation

SHI helped implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.

Centric Software trusts SHI for virtually all their IT procurement needs

Thanks to SHI’s breadth of IT equipment and solutions, Centric Software consolidated and streamlined their IT procurement.

Rapid7’s firewall needed to totally transform. They trusted SHI to do it right

When Rapid7’s firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.

Bush Brothers cans old networking equipment and gains fast, future-proof upgrades with SHI

Bush Brothers' integral partnership with SHI pays off with a future-proof network infrastructure renovation.

How Johnson Financial Group saved 2,000 hours with a modern desktop initiative

JFG partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.

It’s not just fun and games. Post University esports is leading the field

SHI and Post University partner to accelerate their digital transformation with an industry-leading esports lab.

SHI UK delivers a sector-leading esports facility for Barnsley College

As the first college in the UK to offer esports on their curriculum, Barnsley College now boasts a multifaceted esports facility—courtesy of SHI UK.

Beyond cost savings: Discover the lasting benefits of SHI’s partnership with NRG Energy

SHI and NRG Energy partner to drive cost savings across the IT estate, achieving an impressive 50% cost reduction.

How Essex County trusted SHI to save $900K in yearly software spend

SHI’s licensing experts modernized the county’s firewall access and eliminated nearly $1M in unnecessary spend.

Passaic County partners with SHI to solve what's next

With SHI’s support, Passaic County was able to open lines of communication with virtual collaboration solutions.

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Case Studies

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Boosting productivity: SHI's journey with Microsoft Copilot

SHI implemented Microsoft Copilot to streamline workflows, reduce time on routine tasks, and enhance productivity.

End User Computing | Information Technology & Professional Services | Microsoft | Digital Workplace |

A scientist in a lab coat and gloves is examining a blue liquid in a test tube while holding a tablet, with colleagues working in the background

Global biopharma leader ensures compliance and significant savings with SHI's ITAM services

SHI’s ITAM services helped with Microsoft compliance support, risk mitigation, and cost management.

Group of employees huddled together around a male in a suit shi halo in background

U.S. federal contractor optimizes operations and savings with SHI’s SAM services

Leveraging SHI's comprehensive platform, a U.S. Federal contractor achieved significant cost savings and improved operational transparency.

A person in a lab coat and gloves is using a microscope in a laboratory

Biomedical firm saves nearly $1M with SHI's IT asset management

Leveraging SHI's IT asset management (ITAM) services, a leading biomedical company significantly reduced costs and enhanced operational efficiency.

Three professionals in professional attire, collaborating around a computer in a well-lit office setting

SHI transforms Microsoft licensing challenges into $1.5M in savings

SHI's comprehensive IT asset management (ITAM) services transformed licensing challenges into over $1.5M in savings.

ITAM and SAM | Professional Services | Microsoft | Business of IT |

Loparex avoids $333k in compliance risks with SHI’s Optimized License Position service

SHI’s Optimized License Position (OLP) service identified risks and license surpluses totaling $350k in excess spend.

ITAM and SAM | Manufacturing and Construction | Microsoft | Business of IT |

Logan Finance overhauls every level of IT with SHI Complete

Logan Finance completely transformed their security, networking, cloud, IT support, and employee experience—all with the same SHI solution.

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