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Cisco Partner Support Service


MSRP£13.00
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Cisco Partner Support Service extended service agreement - 1 year - shipment

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Quick Details
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 8x5
Cisco Partner Support Service
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 8x5
  • response time: NBD
  • for P/N: CP-7811-K9=, CP-7811-K9-RF, CP-7811-K9-WS
  Additional Details
MSRP: £13.00
Mfr Part #: CON-PSUT-CP78119K
SHI Part #: 33227616
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Cisco Systems
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionCisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: CP-7811-K9=, CP-7811-K9-RF, CP-7811-K9-WS
ManufacturerCisco Systems
MSRP£13.00
UNSPSC81111811
Main Specifications
Header / BrandCisco
Header / Country KitsCanada;United States;
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: CP-7811-K9=, CP-7811-K9-RF, CP-7811-K9-WS
Details
Service & SupportExtended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: 8 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 hours - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 72 hours - availability: business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 96 hours - availability: business hours / Monday-Friday - severity level 4 ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Intrusion definitions update - 1 year
General
Full Contract Period1 year
LocalizationCanada, United States
LocationShipment
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Service IncludedAdvance parts replacement