Add to Company Favorites
Add to My Favorites

Cisco Partner Support Service


MSRP£19.00
Login for Price
Cisco Partner Support Service extended service agreement - 1 year - shipment

Mfr Part #:
Copied To Clipboard
 Click To Copy
SHI Part #:
Copied To Clipboard
 Click To Copy
Quick Details
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 8x5
Cisco Partner Support Service
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 8x5
  • response time: 4 h
  • for P/N: CP-7821-K9++=, CP-7821-K9=, CP-7821-K9-RF, CP-7821-K9-WS
  Additional Details
MSRP: £19.00
Mfr Part #: CON-PSUE-CP7821K9
SHI Part #: 34137678
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Cisco Systems
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionCisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: 4 h - for P/N: CP-7821-K9++=, CP-7821-K9=, CP-7821-K9-RF, CP-7821-K9-WS
ManufacturerCisco Systems
MSRP£19.00
UNSPSC81111811
Main Specifications
Header / BrandCisco
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: CP-7821-K9++=, CP-7821-K9=, CP-7821-K9-RF, CP-7821-K9-WS
Details
Service & SupportExtended service agreement - advance parts replacement - 1 year - shipment - response time: 4 hours - availability: 8 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 hours - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 72 hours - availability: business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 96 hours - availability: business hours / Monday-Friday - severity level 4 ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Intrusion definitions update - 1 year
General
Full Contract Period1 year
LocationShipment
Response Time4 hours
Service Availability8 hours a day / 5 days a week
Service IncludedAdvance parts replacement