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Cisco Partner Support Service
MSRP£611.00
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Quick Details
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Cisco Partner Support Service
- Extended service agreement
- advance parts replacement
- 1 year
- on-site
- 24x7
- response time: 2 h
- for P/N: SASR1R2-IPBK9-26SR
| Additional Details | |
|---|---|
| MSRP: | £611.00 |
| Mfr Part #: | CON-PSO2-ASR2IPBK |
| SHI Part #: | 34178149 |
| Category: | Technical support or help desk services |
| UNSPSC: | 81111811 |
| Manufacturer: | Cisco Systems |
| Product Type: | Other |
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 2 h - for P/N: SASR1R2-IPBK9-26SR |
| Manufacturer | Cisco Systems |
| MSRP | £611.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Cisco |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For | P/N: SASR1R2-IPBK9-26SR |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - on-site - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 hours - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 72 hours - availability: business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 96 hours - availability: business hours / Monday-Friday - severity level 4 ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Intrusion definitions update - 1 year |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Advance parts replacement |