HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention

MSRP£15,216.00

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Quick Details
Extended service agreement parts and labor 3 years on-site 24x7

HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention

General Information
Category	X86 server maintenance
Description	HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 6 h - for ProLiant DL360 Gen10
Manufacturer	Hewlett Packard Enterprise
MSRP	£15,216.00
UNSPSC	81112305
Main Specifications
C.P.U.	DEPLOY
Dimensions & Weight / Weight	000.00
Height	000.00
Length	000.00
UPC
Width	000.00
Compatibility Information
Designed For	HPE ProLiant DL360 Gen10, DL360 Gen10 Base, DL360 Gen10 Entry, DL360 Gen10 High Performance, DL360 Gen10 Low, DL360 Gen10 Performance, DL360 Gen10 SMB, DL360 Gen10 Solution
Details
Service & Support	Extended service agreement - parts and labor - 3 years - on-site - response time: 6 h (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 8 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 3 years
General
Full Contract Period	3 years
Location	On-site
Response Time	6 hours
Service Availability	24 hours a day / 7 days a week
Service Included	Parts and labor

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Overview