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Cisco Partner Support Service TelePresence Video
MSRP£50.00
Mfr Part #:
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Quick Details
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Cisco Partner Support Service TelePresence Video
- Extended service agreement
- advance parts replacement
- 1 year
- shipment
- 8x5
- response time: NBD
- for P/N: CS-MIC-TABLE-E, CS-MIC-TABLE-E=
| Additional Details | |
|---|---|
| MSRP: | £50.00 |
| Mfr Part #: | CON-PSRN-CSMICTPL |
| SHI Part #: | 36913405 |
| Category: | Technical support or help desk services |
| UNSPSC: | 81111811 |
| Manufacturer: | Cisco Systems |
| Product Type: | Other |
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Cisco Partner Support Service TelePresence Video - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: CS-MIC-TABLE-E, CS-MIC-TABLE-E= |
| Manufacturer | Cisco Systems |
| MSRP | £50.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Cisco |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For | P/N: CS-MIC-TABLE-E, CS-MIC-TABLE-E= |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - availability: 8 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 72 h - availability: business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 96 h - availability: business hours / Monday-Friday - severity level 4 ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Intrusion definitions update - 1 year |
| General | |
| Full Contract Period | 1 year |
| Location | Shipment |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |
| Service Included | Advance parts replacement |