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HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention


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HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - extended service agreement - 5 year…

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Quick Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • response time: 6 h
  • for P/N: Q8T65A, Q8U49A, Q8U50A, Q8U51A, Q9V04A, Q9V04B, Q9V05A, Q9V05B, Q9V06A, Q9V06B
  Additional Details
Mfr Part #: H8B38A5#WAG
SHI Part #: 41688564
Category: X86 server maintenance
UNSPSC: 81112305
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryX86 server maintenance
DescriptionHPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 6 h - for P/N: Q8T65A, Q8U49A, Q8U50A, Q8U51A, Q9V04A, Q9V04B, Q9V05A, Q9V05B, Q9V06A, Q9V06B
ManufacturerHewlett Packard Enterprise
UNSPSC81112305
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: 876862-B21, 876862R-B21, P02148-001, Q8T65A, Q8U49A, Q8U50A, Q8U51A, Q9F00A, Q9F01A, Q9V04A, Q9V04B, Q9V05A, Q9V05B, Q9V06A, Q9V06B
Details
Service & SupportExtended service agreement - parts and labor - 5 years - on-site - response time: 6 h (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 8 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 5 years
General
Full Contract Period5 years
LocationOn-site
Response Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor