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SHI UK & Microsoft
From optimizing your CSP to adopting the latest Copilot and Agent365 technologies, SHI UK is your total Microsoft partner.
Work with the top-rated Software Reseller
Customers consistently score SHI top marks for our knowledge of software licensing and quality of customer service.
Your complete Microsoft partner
Approved in all six Microsoft solution areas
SHI is proud to be one of only a handful of Microsoft partners in the UK to hold all six solutions partner designations:
- Modern Work
- Infrastructure (Azure)
- Security
- Data & AI (Azure)
- Business Applications
- Digital App & Innovation
So, no matter what your Microsoft needs and challenges, you can be sure that SHI’s team of local and global Microsoft specialists can help you select, deploy and optimize your entire Microsoft portfolio.
Why SHI
Microsoft CSP: Optimize your operational backbone with SHI’s expertise
Microsoft’s CSP (Cloud Solution Provider) Program is the commercial control layer that brings flexibility, visibility, and active management to your Microsoft investment — but unlocking its full value is neither simple nor a one-time exercise.
Our certified experts have helped hundreds of organizations take control of their CSP: optimizing licensing and consumption, improving cost transparency, and aligning the Microsoft estate to real business needs.
With proactive insights, governance, and hands-on management, SHI ensures your CSP delivers ongoing efficiency, flexibility, and strategic value—not complexity or surprise.
Why SHI for Microsoft CSP?
SHI offers the most comprehensive range of Microsoft skills and services, as you’d expect from a Microsoft LSP recognized in all six solutions partner designations.
World-Class Licensing Support
We understand that Microsoft is one of your biggest and furthest-reaching IT spends, so our experts are trained in navigating complex licensing schemes to deliver the best ROI for you.
Total visibility of Microsoft investments with SHI One
Our SHI One management platform is available to all SHI customers at no additional cost, providing an effective online portal to both self-manage your Microsoft subscriptions and collaborate with your account team.
Local Expertise, Global Reach
Whether you have users just in the UK or need your CSP agreement to cover multiple geographies, our teams in the UK and USA will help you optimize both deployments and costs.
Value-add Spend Optimization Services
From Software Asset Management to Cloud FinOps, SHI has the expert services to optimize your complete Microsoft estate.
Microsoft & Multi-Vendor Support Options
In addition to the available Microsoft support options, SHI can provide 24/7 technical support for both Microsoft and other software vendors in a single support contract.
SHI One: Self-management with concierge-style customer service
SHI One provides a unified platform for all SHI customers to manage their IT investments, including Microsoft and Office subscriptions, and Azure instances. At the same time, your SHI customer success team will be proactively managing your Microsoft investments, ensuring you don’t miss opportunities to optimize licenses and that renewals are managed efficiently and effectively.
Self-service capabilities
- Enter, track and manage support tickets
- User and Team Management
Reporting with Azure
- View up to 12 months of consumption data
- Group by multiple options, including custom perspectives
M365 account view
- Single portal for all M365 subscriptions managed by SHI under CSP
- Tracking for technical support service level purchased with SHI
SHI UK & Microsoft
Your partner for all things Microsoft
SHI UK and our global team of Microsoft experts can support you in realizing the full potential and ROI of your entire Microsoft estate.
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Platform
Devices
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Frequently asked questions
Switching your Microsoft partner potentially provides with you access to broader expertise and services beyond licensing. A VAR like SHI provides advisory, professional, managed, and support services across Microsoft environments, helping organizations select, deploy, and manage CSP and EA agreements more effectively.
SHI can act as a single point of contact across multiple vendors, simplifying contract management and renewals.
SHI combines licensing expertise with data-driven analysis to identify over‑provisioning, unused licenses, and optimization opportunities. Through structured assessments and our SHI One online customer portal, organizations gain visibility into usage, costs, and future requirements, enabling more informed purchasing decisions and improved ROI.
SHI provides access to a large in‑house team of certified Microsoft licensing and cloud specialists who support strategy, procurement, and ongoing management.
Support extends beyond transactions to include advisory services, managed services, and technical expertise, helping reduce complexity and improve responsiveness.
SHI supports organizations in evaluating, deploying, and optimizing Microsoft technologies, including modern workplace, Teams, and AI solutions.
Services include adoption planning, governance, and user enablement to help realize value from tools like Teams and Copilot while aligning them to broader business and security objectives.
SHI offers frameworks such as SHI One to provide detailed visibility into licensing, usage, and adoption across your Microsoft estate.
Our Spend Optimization Services team also provides a range of assessments that create a data-driven roadmap, helping organizations track value, identify waste, and align future investments with business priorities.
As a Microsoft partner of more than 30 years, SHI will assess your current agreements and Microsoft environment before designing a structured transition plan. With expertise across CSP and EA environments, SHI helps organizations evaluate the right licensing model, manage key milestones such as renewals, and ensure continuity of service throughout the transition.
Looking to get a better ROI on your Microsoft investments?
Speak with a Microsoft specialist at SHI UK today!
