Get to know SHI
Solve what's next with your complete IT partner
We know that selecting, sourcing, and managing IT is complicated. That’s why our mission is to make life simpler for business, IT, and procurement professionals through our scalable and cost-effective technology services.
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organisational growth, security, and employee experience.
Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimise your software portfolio, our friendly 6,000-strong team is ready to solve what’s next for your organisation.
Our in-house data centre integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing makes life simpler for IT decision makers.
Execute your IT vision with stress-free, scalable solutions you – and your people – will love.
SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
Friendly, knowledgeable, and well-connected
— we’re ready when you are
Transform with next-generation infrastructure
Accelerate IT modernization with cloud and data centre infrastructure
Prioritize employee experience with modern workplace solutions
End-user computing solutions that drive productivity and collaboration
Protect your employees, data, and infrastructure
Advanced cybersecurity solutions and managed services
Rationalize and optimise IT investments
Simplify your spend across the full
"We don't 'target' customers, we talk to them. We understand where they are and where they need to go. Then we help them select, deploy, and manage the technology that will get them there."
Our Co-Founder, President, and CEO: Thai Lee
Since co-founding a regional, software-only reseller named Software House International in 1989, Thai Lee has served as the only President and CEO of the global IT solutions provider now recognized as the largest Minority & Woman-Owned Business Enterprise (MWBE) in the United States.
In addition to her responsibilities at SHI, Thai is Dean of the Advisory Board at Harvard University, a Life Trustee of Amherst College, and proud mom to two great kids!
SHI at a glance
Nationally certified as a woman-and minority-owned business
Women’s Business Enterprise National Council
National Minority Supplier Development Council
Consistent growth since 1989
2022 gross sales
Customer retention rate
Global presence throughout North America, EMEA, and Asia-Pac
The partner you can rely on to be there for you, for good
Forbes' America’s Largest Private Companies
Forbes' America's Best Midsize Employers
CRN‘s Solution Provider 500
Your personal technology concierge
Relationships are the heartbeat of SHI. When you share your story, our team is listening, not selling. And then we build solutions tailored to your goals. When you're happy, we're happy.
We connect your team with the scalable IT solutions and services you need to securely support your organisational growth and employee experience.
Beyond the contract
We have contracts and SLAs with our customers, of course. But we also emphasize going the extra mile to deliver exceptional value and ensure true success for your organisation.
Sweating the small stuff
We help you focus on what's most important by handling distractions. From managing long-tail vendors to arranging logistics to managing IT assets, we've got your back.