Customer Success Stories

Our innovative solutions and services – put to the test.

Reach out

We're ready when you are

Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

a healthcare professional and another individual engaged in a discussion over a document in a well-lit room with a grey sofa

Recurring licensing reviews surface over $1 million in cost avoidance for a Kansas health plan  

SHI's recurring Microsoft licensing reviews gave Kansas's largest health plan the visibility and governance structure needed to surface over $1 million in previously unquantified risk.

A healthcare professional in blue medical attire consults with a patient in an indoor setting. The professional holds a notepad and pen, likely taking notes during the consultation.

SHI delivered millions in savings and peace of mind for a not-for-profit health system  

When managing a sprawling software estate across Microsoft, Oracle, and VMware environments, a not-for-profit health system needed more than a point-in-time audit — they needed a partner built for the long haul.

Healthcare employee using a tablet device in a lab setting

SHI helps global pharma leader avoid $250K in costs with smarter AI architecture guidance  

SHI simulated the customer’s AI environment, identified scaling issues, and advised a shift to cloud.

Two healthcare professionals, one in blue and the other in white, are focused on a laptop

SHI helps healthcare leader optimize their license position  

SHI’s ITAM team saved the company millions by optimizing their license position

How a healthcare giant underwent a perfect Azure migration thanks to SHI  

SHI carefully executed a complete Azure migration while ensuring HIPAA and HITRUST compliance.

Quest Diagnostics overhauls asset management and procurement with ITAM services from SHI  

SHI helps Quest Diagnostics streamline and scale their IT asset management for almost 50,000 users.

Texas medical management group receives prescription for SHI Audit Defense  

SHI supported the medical management group through a Microsoft audit, identifying licensing gaps to mitigate future risk.

SHI customizes Device as a Service solution for large state public health department  

SHI implemented a DaaS solution to keep both the customer’s staff and SHI support technicians safe during COVID-19.

Healthcare research firm unveils master-planned campus with state-of-the-art data center  

SHI builds cutting-edge networking and security solution for 170,000-sq.-ft. facility.

Cotiviti adopts AWS PaaS for flexible, scalable, and cost-efficient cloud usage  

SHI re-platformed the customer’s entire infrastructure, reducing costs and freeing constrained resources through automation.

Leading U.S. integrated care provider ensures success for remote workers  

SHI stood up a six-instance Proof of Concept into the customer’s internal Active Directory.

Micro-Hospital Operator Saves $600K in Upcoming Microsoft Audit  

SHI performed an ITAM Baseline Assessment to identify and remediate any potential licensing gaps.

Find out how SHI can help support your upcoming IT initiatives.

Reach out