Customer Success Stories

Our innovative solutions and services – put to the test.

We're ready when you are

Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

SHI helps EPRI build a storage foundation for the future

When EPRI's core storage platform reached the end of its lease, SHI helped the research nonprofit replace it with a solution designed to last.

Building a stronger IT foundation at Fischer Homes

SHI helped Fischer Homes consolidate vendors, deploy Intune, and implement Rubrik for secure backups.

From vendor to partner: SHI and Kin Insurance

SHI helped Kin Insurance reduce IT costs, streamline procurement, and empower employees with reliable tech and responsive support.

Stronger security, smarter spend at Credit Human

By partnering with SHI, Credit Human upgraded its cybersecurity strategy from annual checkups to continuous vigilance.

Franklin County Medical streamlines licensing with SHI

With limited time and staff, Franklin County Medical Center turned to SHI to simplify IT decisions and maximize value.

Faster backups and smarter storage at Credit Human

When aging backups slowed operations, Credit Human turned to SHI for expert planning, vendor-neutral guidance, and a faster path forward.

Focused on AI innovation: iQor’s IT evolution with SHI

Through a strategic partnership, SHI helped iQor modernize its IT infrastructure to refocus resources on advancing AI-driven innovation.

SHI and GCI: Pioneering IT excellence in Alaska

SHI helped GCI replace compute nodes predictably, offering expert guidance on licensing, capacity, and density needs.

Better together: TierPoint and SHI scale into new markets

TierPoint partnered with SHI to simplify operations, reduce cost, and scale efficiently by centralizing inventory management.

Enhancing cybersecurity at West Monroe with SHI

SHI helped shape West Monroe's cybersecurity strategy and enhance their reputation as a leader in cybersecurity consulting.

Network makeover: How SHI helps TTI with rapid deployment

SHI's Cisco-certified experts provide tailored support, rapidly deploying network infrastructure to meet TTI's urgent needs.

TreviPay makes big moves with SHI

SHI helped navigate complex cloud licensing processes and coordinate with vendors to prepare a new office space.

SHI and Texas Mutual forge partnership during the pandemic

SHI's Advanced Solutions Group helped Texas Mutual overcome obstacles during the pandemic to modernize their network.

Barkley levels up technology with SHI

SHI helped implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.

Centric Software simplifies procurement with SHI

Thanks to SHI’s breadth of IT equipment and solutions, Centric Software consolidated and streamlined their IT procurement.

Rapid7 levels up technology with SHI

When Rapid7’s firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.

Bush Brothers modernizes their networking

Bush Brothers' integral partnership with SHI pays off with a future-proof network infrastructure renovation.

Johnson Financial Group modernizes deployment

JFG partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.

Post University launches esports program

SHI and Post University partner to accelerate their digital transformation with an industry-leading esports lab.

SHI UK delivers Barnsley College esports facility

As the first college in the UK to offer esports on their curriculum, Barnsley College now boasts a multifaceted esports facility—courtesy of SHI UK.

SHI partners with NRG Energy to drive cost savings

SHI and NRG Energy partner to drive cost savings across the IT estate, achieving an impressive 50% cost reduction.

Essex County eliminates $900k in unwanted spend

SHI’s licensing experts modernized the county’s firewall access and eliminated nearly $1M in unnecessary spend.

Passaic County prospers with digital solution

With SHI’s support, Passaic County was able to open lines of communication with virtual collaboration solutions.

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Case Studies

A person in a lab coat and gloves is using a microscope in a laboratory

Turning licensing suspicions into $66,000 in realized savings

What began as an unquantified suspicion about licensing inefficiency ended with a 75% reduction in Microsoft overspend and a governance foundation built to last.

An shi employee helping princess house find cloud stabiity

How proactive Azure management helped Princess House get ahead of unexpected cloud costs

When unexpected cloud charges surfaced in Princess House's Azure environment, a proactive review by SHI uncovered the issue before it could go further.

A scientist in a lab coat and gloves is examining a blue liquid in a test tube while holding a tablet, with colleagues working in the background

How ongoing ITAM advisory turned licensing complexity into $41.5M in negotiated savings

SHI's IT Asset Management services helped a biopharma giant achieve significant cost savings, optimize their cloud strategy, and maintain Microsoft compliance.

ITAM and SAM | Pharmaceuticals | Microsoft | Business of IT |