Customer Success Stories

Our innovative solutions and services – put to the test.

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Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

Quest Diagnostics overhauls asset management and procurement with ITAM services from SHI  

SHI helps Quest Diagnostics streamline and scale their IT asset management for almost 50,000 users.

Texas medical management group receives prescription for SHI Audit Defense  

SHI supported the medical management group through a Microsoft audit, identifying licensing gaps to mitigate future risk.

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SHI boot-checked, kitted, and shipped each device to an incoming student for remote learning.  

As the COVID-19 pandemic set in, many organizations were forced to switch to remote work – universities included.

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Software asset management firm leverages SHI AWS Managed Services to improve ITAM capabilities  

SHI leveraged AWS Control Tower, AWS Service Catalog, and AWS Managed Services to support the customer’s needs.

Large North Carolina city avoids $40M financial setback by leveraging ITAM services  

SHI performs baseline assessments for four major software publishers and lowers compliance risk.

City avoids disaster by uncovering $25M GDPR compliance risk with SHI’s help.  

The ITAM Baseline Assessment uncovered $25M in GDPR compliance risk and led to a cloud migration plan with more savings.

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Digital transformation company receives audit management support and $2M in savings  

SHI guides customer through Microsoft and Red Hat audits utilizing a consultative, four-pronged audit management approach.

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Auto parts retailer reduces Microsoft audit exposure risk thanks to SHI’s ITAM services  

SHI reviewed and catalogued the customer’s Microsoft software assets, helping them reduce their compliance exposure by $3M.

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Workforce management company saves $500K by leveraging ITAM Managed Services  

SHI’s IT Asset Management optimizes software licenses to match usage, overcoming compliancy and cost challenges.

A regional education center enhances virtual learning with seamless Microsoft Surface rollout  

SHI’s Zero Touch X solution ensures 4,000+ devices are ready to go – right out of the box.

Find out how SHI can help support your upcoming IT initiatives.

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